Terms of service

Terms of Service

Effective Date: October 19, 2026

1. Introduction

Welcome to Wafa’s Kitchen (“we,” “our,” or “us”). These Terms of Service govern your access to and use of our website and any products or services offered through it.

By accessing our website, browsing our food catalog, or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

Wafa’s Kitchen is based in West Bloomfield, Michigan.

1. Our Products

Wafa’s Kitchen offers food products for purchase or order through our website, subject to availability.

We make reasonable efforts to ensure product descriptions, photographs, ingredients, and prices are accurate. However, actual products may vary slightly in appearance, presentation, or packaging.

Product photographs are intended to represent the items offered but may not always reflect every detail of the final product.

We reserve the right to update product descriptions, change offerings, limit quantities, or discontinue products at any time.

1. Orders and Order Acceptance

Submitting an order through our website constitutes a request to purchase the selected products.

An order is not necessarily accepted until Wafa’s Kitchen confirms it through the applicable ordering process.

We reserve the right to decline, cancel, or limit an order when reasonably necessary, including when a product is unavailable, pricing information is incorrect, payment cannot be processed, or we suspect fraudulent activity.

If we cancel an order for which payment has already been collected, we will arrange an appropriate refund.

Customers are responsible for providing accurate contact information and reviewing their order details before submitting an order.

1. Prices and Payments

Prices are displayed on our website and are subject to change without prior notice. The price applicable to an order will be the price confirmed for that order, subject to correction of genuine errors.

Applicable taxes, delivery charges, or other disclosed fees may be added where required.

If online payments are available, payment must be completed through the payment methods offered at checkout. Payments may be processed by third-party payment providers and are subject to their applicable terms.

We do not guarantee that every payment method will always be available.

1. Pickup and Delivery

Available fulfillment methods, pickup instructions, delivery areas, and estimated fulfillment times will be communicated through our website or during the ordering process.

Customers are responsible for reviewing the applicable instructions and providing accurate pickup or delivery information.

Estimated times are not guaranteed unless expressly confirmed.

If a customer cannot collect an order at the agreed time or provides an incorrect delivery address, fulfillment may be delayed or additional arrangements may be necessary.

Delivery is available only where expressly offered and confirmed by Wafa’s Kitchen.

1. Cancellations, Changes, and Refunds

Food orders may require preparation in advance. For this reason, cancellation or modification requests may be subject to timing and preparation constraints.

Please contact Wafa’s Kitchen as soon as possible if you need to change or cancel an order.

Any applicable cancellation terms will be communicated through the ordering process or confirmed by us.

If an order is cancelled by Wafa’s Kitchen, or an item cannot be provided after payment has been collected, we will arrange an appropriate refund for the affected amount.

If you receive an incorrect, missing, or materially defective order, please contact us promptly with your order details so we can review the issue and determine an appropriate resolution.

Nothing in these Terms limits any refund, cancellation, or other rights that cannot legally be excluded under applicable law.

1. Food Allergies and Dietary Information

Our products may contain ingredients that cause allergic reactions or may be prepared in environments where cross-contact with allergens can occur.

Customers with food allergies, sensitivities, or dietary restrictions should contact us before ordering to discuss their requirements.

Product descriptions and ingredient information are provided to help customers make informed choices, but they should not be treated as a guarantee that a product is free from a particular allergen unless that status has been specifically verified and confirmed.

We cannot accommodate every dietary restriction or guarantee the absence of cross-contact in all circumstances.

Customers are responsible for reviewing available food information and communicating relevant concerns before placing an order.

1. Food Quality and Handling

We take reasonable care in preparing and providing our food products.

Customers are responsible for following any storage, refrigeration, reheating, or consumption instructions provided with their orders.

Perishable food should be handled appropriately after collection or delivery.

Please contact us promptly if you have a concern about the quality or condition of a product you receive.

1. Website Use

You agree to use our website lawfully and responsibly.

You must not:

* Use the website for fraudulent or unlawful purposes.
* Attempt to gain unauthorized access to our systems or administrative areas.
* Interfere with website security or functionality.
* Introduce malicious software or harmful code.
* Submit false or misleading order information.
* Copy, scrape, or exploit website content in ways that violate applicable law or our rights.

We reserve the right to restrict access to the website when reasonably necessary to protect our business, customers, or systems.

1. Intellectual Property

Unless otherwise indicated, the content of the Wafa’s Kitchen website, including its branding, logo, text, photographs, graphics, and design, is owned by Wafa’s Kitchen or used with appropriate permission.

You may browse and use the website for personal, noncommercial purposes.

You may not reproduce, distribute, modify, republish, or commercially exploit our content without prior permission, except where permitted by applicable law.

1. Third-Party Services

Our website may use third-party services for payments, hosting, communication, analytics, or other functions.

Your use of those services may also be governed by the applicable third party’s terms and privacy policies.

We are not responsible for the independent policies or practices of third-party services, except to the extent required by law.

1. Disclaimer of Warranties

To the extent permitted by law, our website and its content are provided on an “as available” basis.

We make reasonable efforts to maintain accurate information and reliable website functionality, but we do not guarantee uninterrupted access, error-free operation, or the permanent availability of any particular product.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

1. Limitation of Liability

To the extent permitted by applicable law, Wafa’s Kitchen will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Nothing in these Terms limits liability where such a limitation is prohibited by law, including applicable rights relating to personal injury, fraud, or other non-excludable liabilities.

These Terms do not remove any mandatory consumer rights available to you under applicable law.

1. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using the website, you acknowledge that you can review our Privacy Policy to understand our data practices.

1. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, ordering procedures, or legal obligations.

Updated Terms will be posted on this page with a revised effective date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

1. Governing Law

These Terms of Service are governed by the laws of the State of Michigan and applicable federal law, without disregarding any mandatory legal protections that may apply.

Any disputes will be handled by courts with appropriate jurisdiction, subject to applicable law.

1. Contact Information

For questions about these Terms, an order, or our services, please contact:

Business Name: Wafa’s Kitchen
Location: West Bloomfield, Michigan
Email: [Insert business email address]
Phone: [Insert business phone number, if applicable]

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These Terms of Service are intended to explain the general conditions for using Wafa’s Kitchen. They should be reviewed and adapted to reflect our actual ordering process, payment methods, cancellation policy, and applicable legal requirements.