Privacy policy

Privacy Policy

Effective Date: October 19, 2026

1. Introduction

Welcome to Wafa’s Kitchen (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, browsing our food catalog, placing an order, or contacting us.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

* Name.
* Email address.
* Phone number.
* Billing or delivery address, if applicable.
* Information you provide when contacting us.

Order Information

* Products ordered.
* Order quantities and totals.
* Pickup or delivery preferences.
* Special instructions or notes submitted with an order.
* Order history and order status.

Payment Information

If online payments are offered, payments may be processed by a third-party payment provider. We do not intentionally store full payment card numbers or card security codes on our own servers. Payment providers handle payment information according to their own privacy policies.

Technical Information

When you visit our website, we or our service providers may collect technical information such as your IP address, browser type, device information, pages visited, and basic usage data. This information may be collected through server logs, cookies, or similar technologies, depending on the website’s configuration.

1. How We Use Your Information

We may use your information to:

* Process and manage orders.
* Contact you about your order.
* Coordinate pickup or delivery when offered.
* Respond to questions and customer service requests.
* Provide updates about changes to your order.
* Maintain and improve our website.
* Protect our website against fraud, abuse, and unauthorized access.
* Maintain business records and comply with applicable legal obligations.
* Send promotional messages only where appropriate and in accordance with applicable requirements.

We use personal information only for legitimate business purposes consistent with this Privacy Policy.

1. How We Share Information

We do not sell your personal information for money.

We may share necessary information with trusted service providers that help us operate our business, including:

* Website hosting and infrastructure providers.
* Payment processors.
* Order management and communication services.
* Delivery providers, if applicable.
* Security, analytics, or technical support providers, if used.
* Government authorities or other parties when required by law or necessary to protect our legal rights.

These parties may receive only the information reasonably necessary for their specific functions, subject to applicable requirements.

1. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support essential functionality, remember preferences, maintain shopping carts, improve performance, and understand website usage.

Where required by law, we will provide appropriate notice and obtain consent before using nonessential cookies or tracking technologies.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer needed, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.

1. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should avoid submitting sensitive information through general contact forms or other channels not intended to receive it.

1. Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

* Request access to personal information we hold about you.
* Request correction of inaccurate information.
* Request deletion of certain personal information.
* Obtain a copy of certain information.
* Opt out of certain marketing communications or data processing activities.
* Withdraw consent where processing is based on consent.
* Appeal certain privacy-related decisions where applicable.

To submit a privacy request, contact us using the information provided below. We may need to verify your identity before processing your request.

1. Children’s Privacy

Our website is intended for a general audience and is not knowingly designed to collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information inappropriately, contact us so we can review the situation and take appropriate action.

1. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those external services.

We encourage you to review their privacy policies before providing personal information.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, or legal obligations.

Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

1. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact Wafa’s Kitchen:

Business Name: Wafa’s Kitchen
Location: West Bloomfield, Michigan
Email: [Insert business email address]
Phone: [Insert business phone number, if applicable]

We will review privacy inquiries and respond as appropriate under applicable law.

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This Privacy Policy describes our intended privacy practices and should be updated to reflect the website’s actual features, data collection, and service providers.